TERMS & CONDITIONS

HEALTH

All dogs must be up to date with annual general vaccinations. All vaccinations must be given at least a month before your dog stays with us. 

A copy of your dogs vaccination record must be provided when booking.

We cannot board unwell dogs or dogs that have any contagious illnesses.  Dogs must be regularly checked for fleas and worms and treated accordingly. 

It is advisable to treat your dog for fleas a week before they stay with us.

All dogs must be neutered.

Should your dog require urgent medical attention whilst boarding with us we will take them to your allocated vet, if your allocated vet is unavailable we will take your dog to our vets which is Knox & Devlin. 

Please see Veterinary Release Form which must be completed and signed prior to your dogs stay with us. 

Brookdale Dog Daycare will not be responsible for any veterinary fees incurred.

BEHAVIOUR

To ensure an enjoyable stay for all of our guests we have rules about behaviour and obedience. 

Dogs must be dog and human friendly and well socialised and must not have shown any aggression towards other dogs or humans.

We require our guests to be fully house trained. We cannot board dogs who chew furniture or soft furnishings.

We will re-locate any anti-social dog to the nearest suitable boarding premises if the owner cannot arrange alternative accommodation, refunds will not be given in this instance.

FOOD

We ask for owners to bring their dogs usual food to avoid any digestive upsets.

MEDICATION

We are happy to administer any medicines needed and these will be stored securely. 

Instructions must be provided regarding any medication to be given.

SERVICES AND FEES

Our rate for day care is £22.00 per day. A £2 discount is offered per dog, per day for dogs from the same family.

Standard times are 8am drop off and 5pm collection, however we may be able to accommodate different times.

Bank Holidays are an additional £10.00 per day.

If day care is cancelled with less than 48 hours notice, we will still charge the full day care fee (unless we can fill the booking).

Full payment must be made on the day of arrival.

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PAPERWORK

Upon making a booking with Brookdale Dog Daycare we will forward to you our Terms & Conditions to be signed together with a Booking Form.

Your booking will be secured and confirmed once we have received signed paperwork.

INSURANCE

We are insured with Pet Plan which covers third party liability only, your dog should be fully insured for vets bills should an emergency vets visit be needed whilst your dog is in the care of Brookdale Dog Daycare.